Frequently Asked Questions

Usually. Listing platforms add a guest service fee on top of the nightly rate at checkout. Booking with us directly removes that layer entirely. You also get a phone number, the ability to add transfers to the same trip, and flexibility on check-in times because we hold the calendar ourselves.

For school holidays and the weeks around Christmas, Easter and Thanksgiving, three to six months. Outside those windows, four to six weeks is usually comfortable. Larger homes sleeping 12 or more book earliest because there are fewer of them.

Our largest homes sleep up to 16. Most sleep between 8 and 12. Filter by group size on the properties page and only homes that genuinely fit will show.

Call us. Not a message in an app — an actual phone number, answered 24 hours a day. We maintain our own cleaning and maintenance teams, so the person who fixes it works for the same company that let you the house.

Pool heat is available on most homes as an optional extra. Between November and March, Florida nights are cool enough that an unheated pool goes largely unused, so it is worth adding.

Some are. It depends on the individual home and its HOA rules, so each property page states its pet policy. Filter by pet friendly on the properties page to see only those that allow them.